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In October, two technicians from Bigfish, carrying carefully prepared materials, across the ocean to Russia to conduct a carefully prepared five-day product use training for our valued customers. This not only reflects our deep respect and care for customers, but also further demonstrates our company's persistent pursuit of high-quality service.
Professional and technical personnel, double guarantee
Our two handpicked technicians have deep theoretical knowledge and rich practical experience. They will provide customers with comprehensive training on the use of our instruments in Russia, covering both theoretical and practical aspects. Including product working principle, features and advantages, instrument operation, experimental machine, etc., our technical staff not only illustrated the theoretical knowledge of the principles and characteristics, but also demonstrated the operation of the instrument and experimental machine, our goal is to ensure that every customer can fully understand and master the use of the instrument, so as to make better use of our products and improve work efficiency.
Meticulous preparation, meticulous service
Before departure, our technicians have conducted an in-depth understanding of the specific needs of customers, and prepared the corresponding training materials and equipment. They will work closely with customers to develop detailed training plans to ensure that every minute and second of training time is used to maximum benefit.
Full tracking, quality service
During the training process, our technicians will provide full tracking service, answer customers' questions at any time, and solve possible problems. We have been efficient working attitude and professional technical level to ensure the smooth progress of training, to provide customers with the best quality service.
Continuous improvement, pursuit of excellence
After the training, we will stay in close contact with our customers and listen to their feedback and suggestions in order to make continuous improvements to our services in the future. We firmly believe that only by constantly striving for excellence can we win the trust and satisfaction of our customers.
Thank you all for your support and trust in us! We will continue to provide you with the best quality products and services!
Post time: Oct-21-2023
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